HR Effectiveness Point of View: Why HR outsourcing always means transformation

Any change in HR structures and processes has domino effects throughout HR and the overall organization, and few changes have greater impact than outsourcing. As Mercer's latest Point of View paper discusses, HR outsourcing can be a transformational event, offering a chance to reshape internal HR's strategic role and contributions. Along with examining the ongoing risks and challenges involved in HR outsourcing, this paper provides practical advice to help leaders use outsourcing to maximize the retained HR function's value and effectiveness.  (Mercer, 18 Aug 2008)

• Full Point of View white paper (PDF)
• Replay and handout from July 15 web briefing
• Mercer website with additional resources

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